412.860.8710
Autoality Incorporated
Shipping Options & Rates

***Receive Free Ground Shipping on orders over $100***

Detailer's Club Members, please see the section titled Detailer's Club Shipping Options for your shipping information. We know every detailer is different which is why we offer multiple shipping options based on the weight of your or order and how quickly you would like to receive it. Below, you will find information on our available shipping options. These shipping options do not pertain to Detailer's Club orders. Please feel free to contact us with any questions you may have!

Before you start the checkout process, you can see all the shipping options available to you and their estimated cost. When you are viewing your shopping cart, click on "estimate shipping charges" located under the Total Weight of your order. You will be prompted to enter some basic shipping information to see the available options and pricing. During checkout, you will choose the option that works best for you.

- Lightweight Shipping - $2.95
This option is available for orders weighing 13 oz. or less shipping to any US address. Delivery time for Lightweight Shipping is normally 3-5 business days.
-Economy Shipping - $4.95
This option is available for orders weighing between 14 oz. and 8 lb/15 oz to one address within the Continental United States. Delivery time for Economy Shipping is normally 3-8 business days.
- Ground Shipping - $6.95
This option is available for orders shipped to one address within the Continental United States. Delivery time for Ground Shipping is normally 1-5 business days. We do offer Free Ground Shipping for orders over $100.00!
- In-Store Pickup - No Cost
Do you live in the Pittsburgh, PA area? If so, you can place your order online at your convenience and pick up your order at our store located on Babcock Blvd. The store is open Monday - Friday, 11am til 5pm and Saturday, 10am til 5pm.
Note: Hazardous materials and aerosol products cannot be shipped via Lightweight Shipping or to Hawaii and Alaska.
Detailer's Club Shipping Options

The Detailer's Club shipping options are different from the "retail" based shipping options. All Detailer's Club members pay exact shipping charges at checkout. We pass along all our discounts so you can save the most money possible. Your shipping charges will vary depending upon your order's weight and the distance it has to travel. At checkout, Member's, will be presented with multiple shipping options along with their cost. As a member, you have the option of choosing between Fedex Ground or Home Delivery and Fedex SmartPost. All packages ship from 1130 Perry Highway, Pines Plaza Suite 301, Pittsburgh, PA 15237 and reflect the exact cost of shipping your order.

Shipping Methods

At Autoality, we have partnered with Fedex and USPS to deliver your orders. We feel the speed, accuracy and care these carriers provide is a huge benefit to you, making Autoality the perfect place to purchase your detailing supplies from..  

All packages ship from Autoality, located at, 3471 Babcock Blvd., Pittsburgh, PA 15237
Note: Hazardous materials and aerosol products cannot be shipped to Hawaii or Alaska.
Can I ship to a different address than my bill to address?
Yes, at checkout you will be asked for your "bill to" and "ship to" address. If they are different, just enter the desired "ship to" address when prompted. We do need the correct "bill to" address for your credit card to be approved. If you provide us with a different "ship to" address, your order will be sent to the "ship to" address. 
Do you ship internationally?

At this time we do not ship internationally. International customers, if you would like to place an order to ship to an address within the U.S., please contact us at customerservice@autoality.com to request an invoice for payment.

How long will it take to ship my order?
We work very hard to get all our orders shipped quickly. Many orders ship the same day they are received. At the latest, your order will ship within one business day. If there is a delay beyond one business day, you will be notified via email explaining the delay. 
How long will it take to receive my order?
We ship from Pittsburgh, Pennsylvania and your time in transit will be determined by your delivery address. When checking out, the shipping options available to you will give a 
delivery range.   

Below you will find the expected time in transit for our Ground Shipping Option:





Shipping Rates and Services: Alaska & Hawaii

Autoality ships to Alaska and Hawaii via USPS Priority Mail and Fedex Smart Post. Flat shipping rates are based on the total value of your order. We cannot ship aerosol products due to federal regulations. 5-Gallon or over sized packages may require additional shipping charges. You will be contacted for approval before shipment if additional shipping charges apply.

Note: Hazardous and aerosol products cannot be shipped to Alaska or Hawaii

Order Value             Shipping Rate

Under $25.00             $12.95

$25.00 - $49.99          $14.95

$50.00 - $74.99          $17.95

$75.00 - $99.99          $20.95

$100.00 - $149.99      $23.99

$150.00 - $199.99      $25.99

$200.00 - $249.99      $28.99

$250.00 - $299.99      $31.99

Over $300.00             $33.99

Will some one need to be present to sign for my package?
Generally not. The Fedex driver or Postal Service Carrier will leave the package if no one is present to sign for the delivery. If your area has had a high number of lost package claims, the driver at his or her discretion may require a signature. USPS shipments will be delivered with your mail and you will not need to be present.
If you have any further questions, please feel free to contact us!